Privacy Policy
Last updated: 8/20/2025
What This Policy Covers
This privacy policy describes how Caretake ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application. We believe in being transparent about our data practices.
Information We Collect
Account Information
When you create an account, we collect:
- Your email address (used for login and account recovery)
- Your first and last name
- Your password (encrypted and stored securely)
- Your role (employer or employee)
Employment and Care Information
To provide our time tracking services, we collect:
- Names of individuals being cared for
- Employment relationships between employers and employees
- Work session data (clock in/out times, duration)
- Employee invitation codes for account setup
Technical Information
We automatically collect basic technical information necessary for the app to function:
- Device type and operating system version
- App version and crash logs (stored locally on your device)
- Network connectivity status for real-time data synchronization
How We Use Your Information
We use your information solely to provide and improve our childcare time tracking service:
- Account Management: Creating and maintaining your user account
- Time Tracking: Recording and calculating work hours and sessions
- Employment Connections: Linking employees with their employers
- Data Synchronization: Keeping your information up-to-date across devices
- Service Communication: Sending important account and service updates
We do not use your information for advertising, marketing to third parties, or any purpose unrelated to our core time tracking functionality.
Information Storage and Security
Where Your Data Lives
Your information is stored securely using Google Firebase services, which maintain data centers with industry-standard security measures. All data transmission between your device and our servers is encrypted.
Data Security
We implement appropriate security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure user authentication
- Regular security updates to our systems
- Access controls limiting who can view your data
Data Retention
We retain your account information for as long as your account remains active. If you delete your account, we will delete your personal information within 30 days, except where we're required to retain certain records for legal compliance.
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information only in these limited circumstances:
- With your consent: When you explicitly authorize us to share specific information
- Legal requirements: When required by law, court order, or government request
- Service providers: With trusted partners who help us operate our service (like Firebase), under strict confidentiality agreements
Your Rights and Choices
Account Control
- Access: You can view and update your account information within the app
- Correction: You can edit your profile information at any time
- Deletion: You can delete your account and associated data through the app settings
Data Portability
If you want to export your data, please contact us at info@caretake.app. We'll provide your information in a commonly used format.
Communication Preferences
We only send essential service communications. You cannot opt out of critical account security notifications.
Children's Privacy
Our service is designed for adults managing childcare arrangements. We do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it immediately.
International Users
If you're using our service from outside the United States, please note that your information will be transferred to and processed in the United States, where our servers are located.
Changes to This Policy
We may update this privacy policy occasionally. When we do, we'll notify you through the app and update the "Last updated" date above. Continued use of the service after changes constitutes acceptance of the updated policy.
Third-Party Services
Our app uses Firebase (Google) for data storage and user authentication. Firebase's privacy practices are governed by Google's Privacy Policy, available at https://policies.google.com/privacy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
This privacy policy is designed to be clear and honest about our data practices. We collect only what's necessary to provide our time tracking service and protect your information with appropriate security measures.